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This is the Relees Center's company logo.

Terms & Conditions

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Effective Date: 2/24/2025

1. Introduction
Welcome to the Relees Center website ("Website"). The Relees Center ("Company," "we," "us," or "our") provides respite care and transportation services to individuals with disabilities with a focus on the IDD (Intellectual and Developmental Disabilities) community. By accessing or using our Website and services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Website.

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2. Eligibility
To use our Website and services, you must be at least 18 years old or have the consent of a legal guardian. By using our services, you represent and warrant that you meet this requirement.

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3. Services Provided
The Relees Center offers respite care and transportation services to individuals with disabilities with a focus on the IDD (Intellectual and Developmental Disabilities) community. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

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4. Payment and Billing

  • Payments for services may be made online via credit/debit cards, bank transfers, or other approved methods.

  • Service pricing is determined based on an hourly rate. Transportation rates are determined either on an hourly rate or a distance-based rate, calculated in accordance with commercial, private, and public transportation standards.

  • We reserve the right to change our pricing structure at any time. Any changes will be communicated in advance.

  • Failure to make timely payments may result in the suspension or termination of services.

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5. Recurring Bookings
Customers may set up recurring ride bookings. It is the customer’s responsibility to update or cancel recurring bookings if they are no longer needed. Failure to do so may result in charges.

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6. Cancellations and Refunds

  • Cancellations must be made within the time frame specified on our Website to avoid charges.

  • Refund policies, if applicable, are outlined in our cancellation policy, which can be found on our Website.

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7. User Conduct
By using our services, you agree not to:

  • Use the Website or services for any unlawful purpose.

  • Disrupt, interfere with, or compromise the security of our Website or services.

  • Provide false information when creating an account or booking services.

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8. Intellectual Property
All content, trademarks, logos, and intellectual property on this Website belong to the Relees Center unless otherwise stated. You may not use, reproduce, or distribute any content without our prior written permission.

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9. Account Suspension and Termination
We reserve the right to suspend or terminate any user account or service access if there is a violation of these Terms or if fraudulent, abusive, or inappropriate behavior is detected.

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10. Disclaimers and Limitations of Liability

  • Our services are provided "as is" without warranties of any kind, express or implied.

  • The Relees Center is not responsible for any indirect, incidental, or consequential damages arising from the use of our services.

  • We do our best to provide reliable and safe services, but we cannot guarantee uninterrupted or error-free operations.

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11. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website and services constitutes acceptance of the revised Terms.

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12. Governing Law
These Terms are governed by and construed in accordance with the laws of [Insert State], without regard to its conflict of law principles.

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13. Contact Information
If you have any questions about these Terms, please contact us at:
 

Relees Center
134 Sassafras Rd

Mooresville, NC 28115
releescenter@icloud.com
704-492-0919

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